factory control: Every product undergo a hundreds of
times testing before leaving the
factory until no slightest problem
After sampling and testing manufactured
products need to go through the China
National Quality Office Inspection. Sales
department willdetect more than three
times before shipment for
each product, detection through then the package
can delivery, packaging is also veryprofessional process
to make sure the safety during shipping.
Warranty: Our own QC staffs,check the quality strictly before
deliverying for our clients,the guarantee of our most products
is three year. if it's not work,we will free provide
the accessories,such as drivers,LED Chips.Before shipping out,
all goods have been double verified . Our test engineer will
check for quality, including check the basic function of the
hardware and effect light, the appearance, the packing, the
necessary accessories and power adapter voltage standard.
After finish quality check,our QC stuff will carefully do quality
check and paste our own QC label in the form on every product.
If you have any using problem of the products which buy from us,
please feedback to us first, and we will discuss the issue with
you. Via our technical support, we can dig out your using problem
via our technical support in most of cases.
Lost Products: If products get lost in delivery, or you still do not get your
item for a long time, please contact our customer service timely.
We will deal with this ASAP. Please do not deal with it all by
yourself, we want you communicate with us. Usually, we will provide
tracking number and tracking link timely. If products get lost on
the way and we get confirm from couriers, we will arrange
redelivery for your products. If you want ship it through express,
then you need to pay express shipping fee.
If need, we would like to apply for the third party inspection for